Following are the functions of the student Grievance Redressal Committee at School of Physiotherapy
• All the grievances of the students/staff which could not be settled in the routine process should be referred to this committee.
• Committee tries to settle the issues amicably in a time bound manner.
• Introduces a reasonable and reliable solution for grievances of various issues received from students/parents .
• Ensures that the grievances are resolved on time impartially and confidentially
• The committee will deal with Grievances received in writing from the students about any of the following matters
• Academic Matters: Related to timely issue of duplicate Mark-sheets, Transfer Certificates, Conduct Certificates or other examination related matters.
• Financial matters: Related to dues and payments for various items from library, hostels etc.
• Other Matters: Related to certain misgivings about conditions of sanitation, preparation of food, availability of transport, victimization by teachers etc.
• The cases will be attended promptly on receipt of written grievances from the students.
• The committee formally will review all cases and will act accordingly as per the Management policy.
• The committee will give report to the relevant authority about the cases attended to and the number of pending cases, if any, which require direction and guidance from the higher authorities.