1. Representative of Grievances committee shall receive, attend, hear, counsel, and entertain the application relating to the grievances.
2. The Grievance Redressal Committee acknowledges the receipt of each grievance complainant immediately.
3. The grievances with insufficient/incomplete information/without supporting documents shall not be entertained by Grievances committee.
4. Non-accepted applications shall be communicated to the Stakeholder/Students by representative of Grievance committee.
5. On receipt of an acceptable application by grievances addressal committee the representative of grievances committee will scrutinize the application in consultation with head of the department.
6. In consultation with HOD the representative of Grievances committee shall communicate the date, time and venue of the meeting to the stakeholder who have registered their grievances with the help administrative department.